Master data program recovery
Your platform went live. Now make it work.
Diagnosis, recovery and acceleration for master data programs that stalled, underdelivered or got stuck in an Informatica cloud migration. Every engagement starts with a 2 to 4 week fixed-fee diagnostic.
01 / Where we come in
The issue is rarely the technology.
It's the gap between what was built and what the business runs on.
01Live, but underdelivering.
The project finished on scope and support took over. Business processes, integrations and capabilities were never finished, and the business is questioning the investment.
02A legacy or partial master.
Master data sits in an aging MDM, a homegrown tool or spreadsheets. Everyone agrees it's fragile. Nobody can size the path to something real.
03An acquisition that didn't absorb.
The acquired company still runs its own master. Counts don't reconcile with the parent, and Day 365 is near.
04CRM and ERP that keep drifting.
It looks like an integration problem. The real issue is that onboarding, KYC, approval and contract activation don't put the master record on the critical path.
05Expansion stalled by decay.
The first domain degraded: match scores drift, rules aren't maintained, stewardship lapsed. Adding supplier or product data stalls.
06A cloud migration that keeps growing.
Years of ActiveVOS workflows, Java user exits, batch jobs and custom configuration need re-architecting for the cloud, and the team can't size the effort.
02 / What we don't do
No rip-and-replace by default.
- We don't lift and shift on-premise configuration into IDMC without re-architecting it for the cloud model.
- We don't run multi-year transformation programs. Every engagement starts with a fixed-scope diagnostic.
You get the answer from people who know the platform from the inside.
03 / How we engage
A fixed-fee diagnostic, then phased recovery.
Diagnostic · 2 to 4 weeks · Fixed fee
Current-state assessment, root cause, and a prioritized plan with effort and cost.
Phased delivery · Typically 8 to 24 weeks
Fixed fee or milestones. Platform work where a platform is the answer; process and operating model work where it isn't.
Sustained execution
Specialists or a managed pod for stewardship, adoption and ongoing data quality operations.
04 / What you get
A recovery plan, not a post-mortem.
- A current-state assessment of the platform, its integrations, and how customer, supplier and product data is created, changed and used.
- The root cause behind the stall, traced to evidence in your systems.
- A prioritized plan with effort and cost for each phase.
- A clear split between platform fixes and process and ownership fixes.
- A fixed-fee or milestone quote for phased delivery.
From inside the platform.
Our delivery experience spans the full Informatica MDM lineage, from the original Siperian MDM Hub through 9.x and 10.x to IDMC. Team members served inside Informatica as product management executives, software architects and engineers. The same senior people scope the work and do it.
- Cloud migration
- Led a global customer master migration from on-premise Informatica MDM 10.4 to IDMC, including ActiveVOS workflow work.
Questions
Informatica or a partner is already on our program.
Good. We work beside them, on what the business has to change around the platform: processes, data quality rules, stewardship and adoption.
The new AI agents will handle stewardship.
Agents apply match rules, survivorship and governance that someone has to design and maintain. We set up what the agents will run on.
Will you recommend a new platform?
Not by default. We start from the platform you have and find what's holding the program back. It's usually process, ownership or configuration, and that's what we fix.
Where is your program stuck?
Tell us in 30 minutes. We'll tell you whether a diagnostic would help.